Refund policy

Refund Policy for Tiny Magic Moments

We truly hope you love your Tiny Magic Moments order. Every piece is made with care and created especially for you — and your happiness means everything to us.

Made to Order As our products are lovingly made to order, we are unable to accept returns for change of mind. We kindly ask that you review your order carefully before completing your purchase.

Damaged, Defective or Incorrect Items If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we'll gladly help resolve the issue as quickly as possible.

To help us assist you quickly, please include the following when you get in touch:

  • Your order number
  • A description of the issue
  • Clear photos of the item, if applicable

Resolution Once reviewed and approved, we will offer a replacement or refund depending on the situation. We'll always do our very best to make things right.

Get in Touch If you have any concerns about your order, please don't hesitate to contact us at tinymagicmomentsuk@gmail.com — we're always here to help and want every Tiny Magic Moments experience to feel truly special.

Thank you for supporting Tiny Magic Moments. Every order is packed with love. 💛